March 23, 2020

To our Valued Customers,

Auburn Supply Company is OPEN FOR BUSINESS in accordance with Governor Pritzker’s Executive Order as an essential business under section 12 item g.

Our first priority during the COVID-19 pandemic is to do our best to ensure the health and safety of our employees, customers and the community while continuing to provide “Service We’re Proud Of” as always.   We have adopted Center for Disease Control protocols at all of our facilities.  The majority of our office staff have been working from home for over a week with no impact to the level of customer service we provide.  We are also following The Presidents Coronavirus Guidelines for America – 15 Days to Slow the Spread of Coronavirus.  For up-to-date information on the pandemic and protocols for prevention, we urge you to visit the CDC website at www.cdc.gov.

This is an evolving situation and our management team is meeting regularly to keep updated on the latest requirements by Federal, State and Local Authorities. We are not experiencing any significant disruptions to our supply chain.

Auburn Supply Company is OPEN FOR BUSINESS as usual with some minor adjustments.  Our contractor will-call counter is now “curbside pickup” only. Orders placed via phone, text, online or by email will be prepared for pickup quickly with no need to wait at our counter.  Deliveries will continue to be made by our fleet of Boom Trucks. You may continue to contact us in the same ways that you have in the past.

As a family owned, independent business now in our 3rd generation, we are proud to work closely with our customers and vendors to continue to provide the very best service now and into the future while keeping the health and safety of our employees and customers our first priority.

We will all get through this together.  Thank you for your business and your continued support during this unusual time.

Bill Smith
President
Auburn Supply Company